Q&A

Q&A: More Ideas to Promote Your Range

Q&A: More Ideas to Promote Your Range


February 05, 2014

Three range operators tell about the single most-unusual promotion that has paid off in a big way. [...]

Q&A: The Most Common Issue Cited by OSHA

Q&A: The Most Common Issue Cited by OSHA


January 22, 2014

Hannah Niane, principal of H-Marie Miller Associates LLC and former OSHA official, identifies some of the most common concerns of OSHA inspectors when it comes to shooting facilities. [...]

Q&A: Promotions to Attract New Customers and Members

Q&A: Promotions to Attract New Customers and Members


December 10, 2013

Three well-respected range representatives describe what has worked best for them—and maybe could provide positive results for you as well. [...]

Q&A: The Greatest Reward of Attending the SHOT Show

Q&A: The Greatest Reward of Attending the SHOT Show


November 06, 2013

Q. What has been your greatest reward for attending the SHOT Show? Bill Kempffer, Deep River Sporting Clays and Shooting School, Sanford, N.C. A. It’s [...]

Q&A: Rewarding Your Staff

Q&A: Rewarding Your Staff


October 03, 2013

Q. How do you reward your staff? Dave Driscoll, Point Blank Range I reward my staff every day with acknowledgement and a verbal thank you [...]

Q&A: How Can a Range Learn About Pertinent OSHA Requirements?

Q&A: How Can a Range Learn About Pertinent OSHA Requirements?
By Hannah Niane


September 01, 2013

HANNAH NIANE H-Marie Miller Associates LLC Principal Panama City, Fla. The Occupational Safety and Health Administration (OSHA) publishes its regulatory requirements in Title 29 Code [...]

Q&A: Dealing with High Demand for Ammo

Q&A: Dealing with High Demand for Ammo
By Bill Kempffer, Brandy Liss and Ed Santos


August 07, 2013

BILL KEMPFFER President Deep River Sporting Clays Sanford, N.C. BRANDY LISS Director of Human Resources, Marketing and Advertising The Arms Room League City, Texas ED [...]

Q&A: How to Clean Lead-Dust-Exposed Surfaces

Q&A: How to Clean Lead-Dust-Exposed Surfaces
by Hannah Niane


July 09, 2013

  Q. What is the best way to clean work surfaces of my showroom, gun counters and classrooms?  A. Hannah Niane, H-Marie Associates LLC One of the [...]

Q&A: How to Dispose of Cleaning Materials

Q&A: How to Dispose of Cleaning Materials


June 03, 2013

  Q. How can I dispose of rags and other materials used to clean the range?  A. Hannah Niane, H-Marie Associates LLC It is a common practice [...]

Q&A: When a Customer Complains

Q&A: When a Customer Complains


May 01, 2013

The complaint we receive most often is that we are a long distance from the city. Over the years, I have come to believe that most complaints are not complaints but, in reality, are gripes. [...]